We strongly recommend using at least the following for optimal viewing of your courses:
Windows 7 64-bit
2GB RAM
1024x768 resolution
sound card with speakers/headphone for audio
Firefox 11+, Google Chrome 18+, Microsoft Edge
Adobe Flash
Pop-up blockers disabled
Mac OS X 10.6 +
2GB RAM
1024x768 resolution
sound card with speakers/headphone for audio
Safari 5.0+, Firefox 11+, Google Chrome 18+
Adobe Flash
Pop-up blockers disabled
CAUTION: If you are using Internet Explorer 8 or 9 on XP, you will not be able to access the site.
As a first step, we recommend you upgrade to the newest version of your OS and browser prior to contacting us about technical difficulties with your course, as we can only provide limited support for other browsers and operating systems.
Not all courses are created in the same way, so some will complete with your computer settings and others may not. If you have difficulties viewing a course, please try a different web browser or some of the suggestions in the other articles in this section.
NOTE: Microsoft ceased support and updates for Internet Explorer effective January 12, 2016, meaning the browser is "end of life". This means the browser is not optimized for current, modern websites. While it may still function, BlueVolt can offer only limited support for any issues involving an IE browser, so we recommend using a modern browser such as Firefox, Chrome, Edge, or Safari instead of Internet Explorer.