If you connect to your training from another site (such as an association website), you'll first need to log into your account and navigate to your university homepage. Then click the link. As long as clicking the link opens a new tab in the same browser you used to log into your account, your address will be verified. If clicking the link doesn't work, try copy/pasting the link in the same tab in which you're signed in on your university homepage. When copying links, make sure the link isn't broken.
If you're still unable to get verified, please contact BlueVolt Support at firstname.lastname@example.org.