Learners
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Technical Issues and FAQ
- BlueVolt's System Requirements
- Clear Browser Cache
- Course or Quiz Information is Wrong
- Course Shows "In Progress" After Completing the Course
- Enable Flash in Browser
- Module Shows "In Progress" After Viewing All Slides
CEU Reporting to State Boards
- How Can I Add / Edit My License Number?
- The State Says They Didn't Get My Completion That BlueVolt Sent.
- How Will I Know If The State Received My Completion?
- Will BlueVolt Report My Completion to Other States I'm Licensed In?
- When Will BlueVolt Report My Course Completion to My State?
- The Course Title Says That The Course Is Worth a Range of Credit Hours, i.e. 6-10 Credits. How Do I Know The Amount of Credits I'll Earn For Completing This Course?
CEU Payment
- I Filled Out The Payment Screen But I Cannot Click The Submit Button.
- My Credit Card Payment Didn't Go Through.
- What Forms of Payment Does BlueVolt Accept?
- How Does The Refer-a-Friend Promotion Work?
- I Entered My Promo Code But It Didn't Credit Me.
- What Is a Promo Code
Login & Password FAQ
Enrollment/ Registration FAQ
- Register for a Public University
- Add Offline Course to Transcript
- Paying for Course when PO Option is Available
- Un-Enroll in a Course
- Unable to Locate a Course in the Course Catalog
- Course has Reached the Maximum Amount of Retakes
CEU General Questions About BlueVolt Courses
- Am I Required To Spend a Certain Amount Of Time Taking The Course?
- Are BlueVolt Tests Timed?
- Do I Have To Complete Every Section Of a Course?
- Do I Have To Complete The Course In One Sitting?
- Do I Need To Buy Any Books To Go With The Courses?
- Does BlueVolt Offer Courses For Electrical Engineers?
$BlueBucks FAQ
- 1099 Form for $600+ $BlueBuck redemptions (US learners only)
- Do $BlueBucks Expire?
- I don't like the gift card I bought. / I selected a Canadian gift card but I live in the USA. Can I exchange it for a USA version?
- How Can I Find Out How Much Money I Have Left On My Gift Card?
- There's An Empty Line Instead of a Link In The Gift Cards Section. How Can I Get My Link?
- I Lost My Gift Card or The Email It Came In!