Technical Issues and FAQ
- How Can I Take a Screenshot and Send It To You?
- I Can't Launch The Course or When I Click "Launch" Nothing Happens.
- I'm Having an Issue Getting My Course To Work On a Mobile Device/ Tablet.
- I've Been Told To Clear My Cache. How Do I Do This?
- I've Completed My Course But It Still Shows as "In Progress".
- My Module Won't Show As "Passed" or "Viewed" Even Though I've Gone Through All The Slides.
- My Popup Window Comes Up, But It's Black.
- The Course Information or Quiz Answers Are Wrong. Please Fix This.
- The Site Is Down For Maintenance. How Often Does BlueVolt Do This?
- What Are BlueVolt's System Requirements?
- When I click "Launch" a Window Pops Up and It Says “Resume: Would you like to resume where you left off?” But It Cannot Click Anywhere/ The Screen Is Locked.
- When I Click "Launch" a Window Pops Up But Nothing Happens/ My Screen Is Blank.
- Where Can I Find Java?
- Will BlueVolt Courses Work On a Mobile Device or Tablet?