Sorry, this page is restricted.

There are several reasons that you might see this message popup on your screen. 

Category-related reasons:

Did you click on a category and get the message "Sorry, this page is restricted"?

• Is the category group restricted? 
  • Check in My University > Catalog > Categories > check the Group Restricted column > click Edit to view the restrictions.
• If not: Are there any available courses for this learner in this category? 
  • Courses can be group restricted too; if all courses in the category are group restricted then the learner will not be able to view until:
    •  a. the learner is added to the restricted group.
    • b. the course group restriction is modified.

Course-related reasons:

Check for these in the Course Editor under 4. Settings.

• Is this course included in the course catalog?
  • If a course is not in the catalog, it can only be viewed by learners that are enrolled in the course. 
• Is this course restricted to certain groups?
  • Add your learner to one of the listed groups.
  • Update the course restriction.
• Is the course view restricted to logged in users?
  

AutoEnrollment Link-related reasons:

Did a learner see this message after using an AutoEnrollment Link?

• Is the learner part of your University?
  • Check in My University > Users > Users > search learner name > click Get Users.
    • Add learner to your University if they are not currently part of it.
      • Also add to any groups that the intended course is restricted to.
    • Have the learner retry the AutoEnrollment Link.

Domain Listing-related reasons:

If a learner sees the restricted page message on every page of the platform, it is likely that domain listings are enabled. 

• Check in My University > Users > Domain Listings.
  • Add learner's email domain (or email) to the allowlist.