Course Module is Blank or Gray

If a window pops up when you launch your course module, but nothing seems to happen in the window, you may need to update.

1. Make sure you're using the most recent version of your browser.
2. If you're using a mobile device like an iPhone, iPad, or Android device, you may see a gray screen instead of the course material. If you see this gray screen after launching your course module on a mobile device, you'll need to use a laptop or desktop computer to view the course.
3. Make sure that pop-ups are enabled for go.bluevolt.com. 

If you're still having trouble getting your course to work on your browser after following these steps, please try closing the browser and opening a new session or viewing the course from another browser to see if that makes a difference.