In 2023, BlueVolt made strides towards improving the reliability of our platform. We significantly reduced the number of incidents and downtime by rebuilding our environments and resolving bugs which had frustrated Learners and Admins.
This year, our focus will turn to modernizing our platform. We will accomplish this by updating the look and feel of admin page, giving admins new tools to more easily accomplish tasks, and improving the interoperability with third-party applications
Q1/2
Live Chat
Add live chat to pages to provide real-time help for Admins and CEU learners.
Multi-group Automation Suite triggers
Enable Admins to add multiple groups when creating Automation Suite rules
Admin dashboards
Re-design the analytics dashboards to provide more reliable and insightful data for Admins.
Q3/4
Integrations platform
Develop an out-of-the-box developer portal to enable Admin developer teams to easily integrate with our platform and API.
Fraud prevention
Create better monitoring tools to detect fraud and stronger barriers to prevent fraudulent actors from breaking in.
User interface updates
Update the look-and-feel of Admin pages and system email to make them easier to use and align with modern UX principles.